Your personal data is important to us
It is important to us that the personal data provided by you as a user is processed in a cautious, responsible, transparent and lawful way. The purpose of this document is to give you more detailed information on why and how we process your personal data when you use our services and subscribe to our services.
Who takes responsibility for your personal data?
When submitting a form or signing up for a newsletter, and use our web pages as well as apps, Content Lab and Akamai is liable for your personal data. This makes Content Lab and Akamai controllers according to law.
Where does your personal data come from?
Most personal data that we have received comes directly from you as a user. This can be data that you have provided us when applying for one of our services or when It could also be when you receive/reply to e-mails or newsletters, sign up for a seminar or event. Examples of such personal data are contact details such as, e-mail, mobile number, first- and surname, preferred payment method.
Personal data is also created as a result of you reading an article on our web page, using our services or communicating with us. We can, for example, save visitor- traffic and communication data. An example of such personal data is, your IP-address, type of device, operating system and browser. This data is created via so called cookies. The purpose is to deliver a more personalized experience when using our services and to target personalized offers.
Unless you provide us with the personal data requested, we cannot offer you our services. We will clearly mark when it is mandatory to provide certain personal data. We will also be clear when the delivery of a specific service requires your explicit consent.
Who can we share your personal data with?
Your personal data may be shared with other companies performing services on our behalf. Such transfer of personal data will be in accordance with law and your personal data will not be used for other purposes than those which you have been informed.
We also ensure that your personal data is processed in a lawful and correct way if it is to be transferred outside the EU/EEA-area.
Purpose and legal basis for processing of your personal data
Below we will detail the purpose of processing your personal data and with what legal basis.
Consent and direct marketing
If you have given us your explicit consent we can publish or send information and marketing messages based on profiling of the personal data we have.
How long do we keep your personal data
We keep your personal data as long as it is required for the above-mentioned purposes and as long as you are an active registered user and visitor or as long as the personal data must be kept due to legal requirements, after this the personal data will be deleted or unidentified.
For marketing purposes, personal data older than three years is not used unless you are an active customer.
Rights to update, correct or Request Personal Data?
According to the EU data protection regulation, you as an individual have certain statutory rights in relation to the personal data that we process about you. You have the right to access your personal data, right to rectification and deletion as well as to object to processing, such as direct marketing. If Individuals believe that any information on them is incorrect or incomplete, please write to or email the below address as soon as possible.
In certain situations, Individuals may request their data to be transferred to a third party.
You are also entitled to file a complaint with the national supervisory authority.
Who to contact?
If you wish to exercise any of your statutory rights, please send us a written and signed request to one of the specified addresses below. You can always contact customer service through our website if you have any questions regarding the processing of your personal data. In addition to this, you can contact our Data Protection Officer for any comments or complaints regarding how we handle your personal data.
You may, at any time, refrain from receiving marketing communications from us by clicking “unsubscribe” in e-mails and SMS communications that we send you. You may also contact our customer service if you want help to decline our communication.
Content Lab by Differ AB
111 56 Stockholm
Phone: + 46 (0) 8-519 510 00
Akamai Technologies AB
17154 Solna (Stockholm)
Phone: +46 736 00 0370